Ticket #<%= @ticket.id -%> (<%= @ticket.status.name -%>)<%= @ticket.created_at -%>

<%=h @ticket.summary -%>

Reported by:	<%= format_author @ticket.author -%>	Severity:	<%= @ticket.severity.name -%>
Part:	<%= @ticket.part.name unless @ticket.part.nil? -%>	Release:	<%= @ticket.release.name unless @ticket.release.nil? -%>
Milestone:	<%= @ticket.milestone.name unless @ticket.milestone.nil? -%>	Status	<%= @ticket.status.name-%>

Details by <%= format_author @ticket.author -%>:

<%= htmlize(@ticket.content) %>

<% first = true %> <% @ticket.ticket_changes.each do |change| -%> <% if (first) -%>

Changelog:

<% first = false; end -%>

Modified by <%= format_author change.author -%> <%= change.created_at.strftime('%a, %B %d %Y - %H:%M:%S %Z') -%>

<%= format_changes log_entry %>
Attachment added: <%= link_to(change.attachment, :action => "attachment", :id => change.id) %>

<% unless change.comment.nil? -%>

<%= htmlize(change.comment) %>

<% end -%> <% end -%> <% unless first -%>

<% end -%>

Update ticket:

<%= form_tag({ :action => 'comment', :id => @ticket.id }, :multipart => true) %>

Add comment and/or change ticket properties Name/Email: <% if hubssolib_privileged? -%> <% else -%>
<%= h(@change.author) %>
<% end -%>
Attachment: <%= file_field('change', 'attachment') -%>
Comment: <%= text_area 'change', 'comment', :rows => 12 -%>
Ticket Summary: <%= text_field 'ticket', 'summary' -%>

Status:	<%= collection_select 'ticket', 'status_id', @status, 'id', 'name' -%>
Severity:	<%= collection_select 'ticket', 'severity_id', @severities, 'id', 'name' -%>
Part:	<%= collection_select 'ticket', 'part_id', @parts, 'id', 'name', { :include_blank => true } -%>
Release:	<%= collection_select 'ticket', 'release_id', @releases, 'id', 'name', { :include_blank => true } -%>
Milestone:	<%= collection_select 'ticket', 'milestone_id', @milestones, 'id', 'name', { :include_blank => true } -%>

<%= end_form_tag %> <%= render_next_prev_links -%>